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Pilot Wiki Implementation – Lessons Learned on Student Collaboration

, , , , SIM University, Singapore

Global Learn, in Melbourne, Australia ISBN 978-1-880094-85-3 Publisher: Association for the Advancement of Computing in Education (AACE)


This paper documents the pilot implementation of MediaWiki for a Group-Based Assignment (GBA) in a third-year marketing module. As evidenced in other studies, the majority of students edited their group wikis near the deadline of the assignment. Analysis of data collected in the study indicated that interactions (more than one member editing the wiki) may not be an accurate indication of collaboration. The study also revealed how many students made use of email, Short Message Service (SMS) and face-to-face meetings, more importantly than the wiki, to complete their assignment. Although the implementation of the wiki was smooth and uneventful, students’ perception of the wiki was negative. Recommendations for continued use include: build trust and belief in the concept of wiki through effective training and orientation activities; enhance the wiki as a collaboration tool, e.g. use of WYSIWYG editor; use the wiki together with other communication modes; and redesign the assignment to include motivating elements to use the wiki.


Tan, V., Chia, A., Wong, S. & Lee, Y.H. (2011). Pilot Wiki Implementation – Lessons Learned on Student Collaboration. In S. Barton, J. Hedberg & K. Suzuki (Eds.), Proceedings of Global Learn Asia Pacific 2011--Global Conference on Learning and Technology (pp. 365-374). Melbourne, Australia: Association for the Advancement of Computing in Education (AACE). Retrieved June 17, 2019 from .


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