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Personification and Practical Dialogues in a Kiosk Agent
PROCEEDINGS

, , Rochester Institute of Technology, United States

EdMedia + Innovate Learning, in Toronto, Canada ISBN 978-1-880094-81-5 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC

Abstract

An Embodied Conversational Agent was used as an interactive information kiosk host and guide for a major technology conference. Content analysis of a log of user questions revealed that general conversational questions dominated the interactions rather than situation-specific requests for information, supporting the idea that users tend to personify agents. The use of a general response data set is discussed as a means to facilitate the rapid development of personified intelligent agents.

Citation

Yacci, M. & Marcello, M. (2010). Personification and Practical Dialogues in a Kiosk Agent. In J. Herrington & C. Montgomerie (Eds.), Proceedings of ED-MEDIA 2010--World Conference on Educational Multimedia, Hypermedia & Telecommunications (pp. 3007-3012). Toronto, Canada: Association for the Advancement of Computing in Education (AACE). Retrieved March 28, 2024 from .