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Netiquette for Online Instruction

, The University of Southern Mississippi, United States

Society for Information Technology & Teacher Education International Conference, in San Antonio, Texas, USA ISBN 978-1-880094-61-7 Publisher: Association for the Advancement of Computing in Education (AACE), Chesapeake, VA


Online instruction depends heavily upon student-teacher and student-student contact. Thus, upholding proper netiquette is important. This presentation discusses the different netiquette conventions used in online communication to ensure effective online teaching and learning. The purpose of the presentation is to provide online educators with a context in which they can model appropriate netiquette behaviors. By formally addressing netiquette concerns in online courses, the practice can help support instructors when difficulties arise due to miscommunication. A general overview will be addressed first to help the audience understand what netiquette involves and the reasons behind following proper procedures. Strategies for modeling netiquette protocol to online students will then be discussed. Finally, identifying the different types of netiquette used for various online communication mediums such as e-mail and chat will be presented.


Hartsell, T. (2007). Netiquette for Online Instruction. In R. Carlsen, K. McFerrin, J. Price, R. Weber & D. Willis (Eds.), Proceedings of SITE 2007--Society for Information Technology & Teacher Education International Conference (pp. 352-355). San Antonio, Texas, USA: Association for the Advancement of Computing in Education (AACE). Retrieved June 16, 2019 from .


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