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Comparison of emotional aspects in e-mail communication by mobile phone with a teacher and a friend
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, , , Tokyo Institute of Technology, Japan

EdMedia + Innovate Learning, in Orlando, FL USA ISBN 978-1-880094-60-0 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC

Abstract

This paper reports two researches conducted in order to examine the emotional aspects in e-mail communication by mobile phone. In these researches, the authors investigated the emotional aspects at the time of communicating with the teacher and the friend. In research one, the contents of the e-mails sent to a teacher were compared with ones sent to a friend. The result showed that e-mails sent to the teacher specified a name and affiliation, and used polite expressions. These suggested that sincerity is valued in such e-mails. On the other hand, the result showed that emoticons and chatty languages were often used in e-mails sent to a friend. In research two, we investigated the factors that evoke emotions when receiving e-mails from a teacher and a friend. The results verified that sincerity in the e-mails sent by a teacher raises more positive emotions in the receivers and suppresses unpleasant emotions more. In addition, familiarity in the e-mails sent by a friend raises more positive emotions and suppresses unpleasant emotions more.

Citation

Kato, Y., Kato, S. & Kakahori, K. (2006). Comparison of emotional aspects in e-mail communication by mobile phone with a teacher and a friend. In E. Pearson & P. Bohman (Eds.), Proceedings of ED-MEDIA 2006--World Conference on Educational Multimedia, Hypermedia & Telecommunications (pp. 425-433). Orlando, FL USA: Association for the Advancement of Computing in Education (AACE). Retrieved February 19, 2020 from .

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Cited By

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  • Analysis of Anger in Mobile Phone Email Communications in Japan

    Shogo Kato, Faculty of Human Sciences, Waseda University, Japan; Yuuki Kato, Tokyo University of Social Welfare, Japan; Douglass J Scott, Waseda University, Japan; Kanji Akahori, Tokyo Institute of Technology, Japan

    E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2007 (Oct 15, 2007) pp. 6083–6090

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