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Dovetailing Pedagogical and Technical Support with Evaluation

, The Hong Kong Polytechnic University, Hong Kong ; , The Chinese University of Hong Kong, Hong Kong ; , Toronto French School, Canada

International Journal on E-Learning Volume 6, Number 3, ISSN 1537-2456 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC USA


A joint effort was made by three universities in Hong Kong to implement and promote web-assisted teaching and learning in a university context over the period 2002-2005. This effort, the e3Learning Project, promoted web-assisted teaching by serving 109 teachers during the period. The project not only provided developmental and technical support but also made a great effort to introduce the new technology to staff, explaining to them the potential of web-assisted teaching, helping them to realize their e-learning needs and assisting the evaluation of their e-learning attempts. The project adopted a "multi-expertise" team "process-based" support model. This article details the mechanisms that the project employed: first, to make possible a close working relationship externally between the development team and the teachers; and, second, to create an effective team organization internally to allow high productivity and quality. These mechanisms appear to have been a great success, and simple production statistics and teacher responses are reported to illustrate this point.


Hodgson, P., Lam, P. & Wong, Y.H.E. (2007). Dovetailing Pedagogical and Technical Support with Evaluation. International Journal on E-Learning, 6(3), 363-378. Waynesville, NC USA: Association for the Advancement of Computing in Education (AACE). Retrieved December 13, 2019 from .