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Data: Roads Traveled, Lessons Learned

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EDUCAUSE Review Volume 40, Number 2, ISSN 1527-6619


In their efforts to better understand, plan for, and make decisions about information technology on campus, higher education leaders need data. They need benchmarking and longitudinal data. They need data about IT budgets, expenditures, and investments. They need data about IT staffing. And they need data about IT programs, planning, policy, and procedural issues at colleges and universities across the United States. But collecting data about campus activities is not an easy task. What are some of the challenges and complexities involved? How have the key IT data issues changed over the years? What is being done well in the collection of the data, and what needs to be done better? To address these and related questions, EDUCAUSE Review interviewed the directors of three widely cited and respected IT data-collection projects: Kenneth C. Green, for the Campus Computing Project; David Smallen and Karen Leach, for the COSTS Project (; and Brian L. Hawkins, for the EDUCAUSE Core Data Service (http://www. The results of those interviews are provided in this article.


Green, K.C., Smallen, D., Leach, K. & Hawkins, B.L. (2005). Data: Roads Traveled, Lessons Learned. EDUCAUSE Review, 40(2),. Retrieved May 23, 2019 from .

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