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Evaluating an Online Course: Feedback from "Distressed" Students


Quarterly Review of Distance Education Volume 2, Number 3, ISSN 1528-3518


Presents results of a systematic effort to collect student feedback on a Web-based distance education course offered by a major university. Findings show some students experienced what Hara and Kling (2000) call distance education student "distress" and, while they found the course to be a satisfactory educational experience overall, students were "distressed" by technological challenges, ambiguous instructions, and online interactions with the instructor. (Author/AEF)


Essex, C. & Cagiltay, K. (2001). Evaluating an Online Course: Feedback from "Distressed" Students. Quarterly Review of Distance Education, 2(3), 233. Retrieved July 14, 2020 from .

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