Abstract

Describes verbal protocols as a useful tool for evaluating computer hardware and software, especially if informed by activity theory. Such protocols cannot, however, stand alone in a thorough evaluation design. (Author/SLD)

Citation

Mathison, S., Meyer, T.R. & Vargas, J.D. (1999). Using Verbal Protocol Methodology in the Evaluation of Software and Hardware. New Directions for Evaluation, 84, 73-86. Retrieved April 21, 2021 from https://www.learntechlib.org/p/87928/.

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Keywords

• Computer Software
• computers
• Evaluation
• EVALUATION METHODS
• Hardware
• Protocol Analysis
• research design
• Verbal Communication