Development of Communication Conventions in Instructional Electronic Chats
ARTICLE
Mauri P. Collins, Karen L. Murphy
JDE Volume 12, Number 1, ISSN 0830-0445 Publisher: Athabasca University Press
Abstract
This study used content analysis to identify the communication conventions and protocols that real-time, interactive electronic chat users developed in instructional settings. Most frequently used conventions included sharing information/techniques for conveying meaning and indicating interest in a topic, using keywords and names of individuals, using shorthand abbreviations, questioning and seeking clarification, and establishing social presence. (Author/AEF)
Citation
Collins, M.P. & Murphy, K.L. (1997). Development of Communication Conventions in Instructional Electronic Chats. The Journal of Distance Education / Revue de l'ducation Distance, 12(1), 177-200. Athabasca University Press. Retrieved July 1, 2022 from https://www.learntechlib.org/p/86787/.
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