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Teaching the Net: Innovative Techniques in Internet Training

Annual Computers in Libraries Conference,


Teaching the Internet is hard because the technology keeps changing, the system is complex, the environment is relatively unstable, and it is hard to know how much one needs to know in order to successfully use the Internet. The Internet is a pseudo-complex knowledge domain--the "rules" vary, and it is hard to tell which are the "right" answers. A constructivist approach is applicable to learning and training Internet topics. Constructivism focuses on the learner and states that people construct knowledge based on: shaping internal mental models; using previous experience; taking into account sociological/ emotional issues; building problem solving skills; and the PPP Approach to Training Innovation--a guideline for general technology training by using the techniques of personification, personalization, and "psyching out" problems (PPP). Each technique of the PPP Approach to Training Innovation is explained, and examples are provided. The PPP approach is not a panacea--instructors need to know what it is they are teaching;they must be able to get that across to users; and they have to rely on their experience or hard work to incorporate it all in a training session. (SWC)


Brandt, D.S. (1996). Teaching the Net: Innovative Techniques in Internet Training. Presented at Annual Computers in Libraries Conference 1996. Retrieved February 27, 2021 from .

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