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Effects of Pictographs and Quoting on Flaming in Electronic Mail


Computers in Human Behavior Volume 12, Number 2, ISSN 0747-5632


Examines the perception of flaming (hostile verbal behavior) in electronic mail by exploring, in the context of five escalating levels of socioemotional intensity, the effects of pictographs (typographic symbols used to express emotion) and quoting. Results suggest pictographs and quoting can vary in perceived intensity and meaning, depending on the context. (Author/AEF)


Thompsen, P.A. & Foulger, D.A. (1996). Effects of Pictographs and Quoting on Flaming in Electronic Mail. Computers in Human Behavior, 12(2), 225. Retrieved January 25, 2021 from .

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