You are here:

Intercultural Learning via Instant Messenger Interaction


CALICO Journal Volume 24, Number 2, ISSN 0742-7778


This paper reports on a qualitative study investigating the viability of instant messenger (IM) interaction to facilitate intercultural learning in a foreign language class. Eight students in a Chinese as a foreign language (CFL) class participated in the study. Each student was paired with a native speaker (NS) of Chinese, and each pair collaborated on eight intercultural-learning tasks over a 2-month period through IM. Data were collected through an ethnographic survey, intercultural sensitivity scale, follow-up interviews, the researcher's reflective journal, and participants' IM conversation transcripts. The results showed that student participants' intercultural interaction engagement and attentiveness steadily increased, they developed self-reflection capacities, critical thinking skills, and greater sensitivity and respect for intercultural differences during their IM-based intercultural learning. Participants also had predominantly positive attitudes toward IM use in intercultural learning. (Contains 1 figure and 3 tables.)


Jin, L. & Erben, T. (2007). Intercultural Learning via Instant Messenger Interaction. CALICO Journal, 24(2), 291-311. Retrieved January 28, 2021 from .

This record was imported from ERIC on April 18, 2013. [Original Record]

ERIC is sponsored by the Institute of Education Sciences (IES) of the U.S. Department of Education.

Copyright for this record is held by the content creator. For more details see ERIC's copyright policy.


Cited By

View References & Citations Map

These links are based on references which have been extracted automatically and may have some errors. If you see a mistake, please contact