Converting Student Support Services to Online Delivery
IRRODL Volume 1, Number 2, ISSN 1492-3831 Publisher: Athabasca University Press
This case study describes how Regents College (soon to be Excelsior College), an accredited, private, distance education institution with administrative offices in Albany, New York addressed the structural, management, and resource issues that came into play when converting distance education programs from print-based and telephone delivery to online delivery. The study uses a systems framework to describe and analyze the circumstances and issues surrounding the creation of six student support services: electronic advising, an electronic peer network, an online database of distance courses, an online bookstore, a virtual library, and an alumni services website.
Brigham, D. (2001). Converting Student Support Services to Online Delivery. The International Review of Research in Open and Distributed Learning, 1(2),. Athabasca University Press.
Cited ByView References & Citations Map
Susan Rachel (Suki) Lechner & Michal Krupnik-Gottlieb, Research and Assessment Unit, Oranim Academic College, Israel
Society for Information Technology & Teacher Education International Conference 2006 (Mar 19, 2006) pp. 2572–2576
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