An Assessment of the Usability of the Virtual Conference Centre Global Plaza and the Associated Social Network
Tanja Arh, Borka Jerman-Blazic, Jožef Stefan Institute, Slovenia
EdMedia + Innovate Learning, in Lisbon, Portugal ISBN 978-1-880094-89-1 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC
Usability evaluation is a core component of user-centred design (UCD) approach and aims primarily to evaluate effectiveness, efficiency and satisfaction when users interacting with a product/service to achieve their goals and needs, influencing their decision to its future adoption (i.e., user acceptance). The focus of this research work was to assess the usability of video conferencing system Global Plaza with traditional usability method (usability testing) in order to get good assessment of its learnability and applicability. Based on the five tasks performed by 29 participants from five countries the overall evaluation of the Virtual Conference Centre (VCC) was satisfactory and implicit a high level of reliability.
Arh, T. & Jerman-Blazic, B. (2011). An Assessment of the Usability of the Virtual Conference Centre Global Plaza and the Associated Social Network. In T. Bastiaens & M. Ebner (Eds.), Proceedings of ED-MEDIA 2011--World Conference on Educational Multimedia, Hypermedia & Telecommunications (pp. 1486-1494). Lisbon, Portugal: Association for the Advancement of Computing in Education (AACE).
© 2011 Association for the Advancement of Computing in Education (AACE)
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- Usability_evaluation-ARH_2011Jun22.pdf (Access with Subscription)