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Wood, E., Anderson, A., Piquette-Tomei, N., Savage, R. & Mueller, J. (2011). Evaluating Teacher’s Support Requests When Just-In-Time Instructional Support Is Provided to Introduce a Primary Level Web-Based Reading Program. Journal of Technology and Teacher Education, 19(4), 499-525. Waynesville, NC USA: Society for Information Technology & Teacher Education.