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eLearning at a higher education institution: Exponential growth and pain
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, University of the Western Cape, South Africa ; , Univerisity of the Western Cape, South Africa ; , , University of the Western Cape, South Africa

Global Learn, in Penang, Malaysia ISBN 978-1-880094-79-2 Publisher: Association for the Advancement of Computing in Education (AACE)

Abstract

The exponential growth of eLearning at the University of the Western Cape (UWC) has also come with exponential pain; specifically in the area of dedicated back-end support. An eLearning front-end support domain has been the main driver for growing eLearning initiatives in a unique environment, where there has been a strong sponsorship for a home-grown open source Learning Management System (LMS). Conversely, this support unit has been subjected to a lack of a sound infrastructural foundation; including the lack of processes and management thereof. In this specific case, an analysis of collated documentation (2005-2010), with regards to LMS bug and feature requests; and several appeals for sound infrastructural support is presented. The study uncovers that a lack of sound back-end LMS management processes for an open source home-grown system could lead to a break-down of the eLearning front-end support structure. The paper provides lessons of experience in addressing challenges raised.

Citation

Stoltenkamp, J., Taliep, T., Braaf, N. & Kasuto, O. (2010). eLearning at a higher education institution: Exponential growth and pain. In Z. Abas, I. Jung & J. Luca (Eds.), Proceedings of Global Learn Asia Pacific 2010--Global Conference on Learning and Technology (pp. 112-120). Penang, Malaysia: Association for the Advancement of Computing in Education (AACE). Retrieved April 22, 2019 from .

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