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Privacy Issues when Rolling out an E-Learning Solution

, , , , , SAP AG, Germany

EdMedia + Innovate Learning, in Vienna, Austria ISBN 978-1-880094-65-5 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC


This paper describes privacy issues while rolling out an socio-technical solution. We will use an e-Learning system as an exemplary system. The solution delivers relevant knowledge artefacts to workers so that they can learn from them effectively within their work processes. Therefore, the system accesses and stores privacy critical information like users’ competencies, performed tasks or social contacts. In consultation with several companies’ departments of Works Council, Corporate Legal and Data Protection & Privacy Office a privacy policy was specified to fulfil the seven principles Notice, Purpose, Consent, Security, Disclosure, Access and Accountability as stated in OECD’s recommendations for protection of personal data and in directive 95/46/EC. The integration of mechanisms to comply with the privacy rules is often neglected in research projects. However, these should be considered while designing research prototypes used for evaluation within real working environments.


Zinnen, A., Goertz, M., Faatz, A., Godehardt, E. & Lokaiczyk, R. (2008). Privacy Issues when Rolling out an E-Learning Solution. In J. Luca & E. Weippl (Eds.), Proceedings of ED-MEDIA 2008--World Conference on Educational Multimedia, Hypermedia & Telecommunications (pp. 6394-6401). Vienna, Austria: Association for the Advancement of Computing in Education (AACE). Retrieved May 26, 2019 from .