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Knowledge Management in Universities

, , FH OÖ Studienbetriebs GmbH, Austria ; , FH OÖ Forschungs und Entwicklungs GmbH, Austria

EdMedia + Innovate Learning, in Vienna, Austria ISBN 978-1-880094-65-5 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC


As universities are knowledge-based organizations, knowledge management in universities may not be a very new thing. Nevertheless, while universities offer study programs and consulting services concerning knowledge management they rarely implement it in their own organization. This paper describes a needs analysis in a university and the initial phase of a knowledge management project. The project aims for a community solution where social software is used to support communicating knowledge across faculties. All stakeholder groups are involved in knowledge exchange – lecturers, researchers, administration and management staff, reflecting and facilitating daily practices.


Schaller, R., Allert, H. & Richter, C. (2008). Knowledge Management in Universities. In J. Luca & E. Weippl (Eds.), Proceedings of ED-MEDIA 2008--World Conference on Educational Multimedia, Hypermedia & Telecommunications (pp. 495-504). Vienna, Austria: Association for the Advancement of Computing in Education (AACE). Retrieved September 16, 2019 from .