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Protecting the Digital Citizen: the impact of digital personae on ideas of universal access to knowledge and community
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, , Edith Cowan University, Australia

EdMedia + Innovate Learning, in Orlando, FL USA ISBN 978-1-880094-60-0 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC

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Abstract

Universal service obligations (USOs) are designed to ensure that citizens of a modern state get access to basic services, from telecommunications to postal services. USOs are interventions in the marketplace to ensure that inequalities caused by geography or income or other impediments to access are compensated for. What constitutes access to 'basic' telecommunications, however, is being challenged by new technologies and new understandings about how people use telecommunications and media. In the past the Plain Old Telephone Service (POTS) was the 'basic' service. However, in this paper the authors argue that internet telecommunications makes 'persona' an important part of definition of USOs and in the delivery of essential telecommunications to modern digital communities and digital citizens.

Citation

Balnaves, M. & Luca, J. (2006). Protecting the Digital Citizen: the impact of digital personae on ideas of universal access to knowledge and community. In E. Pearson & P. Bohman (Eds.), Proceedings of ED-MEDIA 2006--World Conference on Educational Multimedia, Hypermedia & Telecommunications (pp. 2918-2923). Orlando, FL USA: Association for the Advancement of Computing in Education (AACE). Retrieved January 27, 2023 from .

© 2006 Association for the Advancement of Computing in Education (AACE)

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