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McKinney, D. & Morris, L. (2006). Qualitative Analysis of Support Needs of Online Instructors in an Asynchronous Environment. In E. Pearson & P. Bohman (Eds.), Proceedings of ED-MEDIA 2006--World Conference on Educational Multimedia, Hypermedia & Telecommunications (pp. 1595-1599). Orlando, FL USA: Association for the Advancement of Computing in Education (AACE).