You are here:

Analyzing Educators' Online Interactions: A Framework of Online Learning Support Roles

, , ,

Learning, Media and Technology Volume 41, Number 2, ISSN 1743-9884


While the potential benefits of participating in online learning communities are documented, so too are inequities in terms of how different populations access and use them. We present the online learning support roles (OLSR) framework, an approach using both automated analytics and qualitative interpretation to identify and explore online teaching roles. We analyze the OLSR using data logs of "iRemix", the online component of the "Digital Youth Network," a face-to-face and online program for urban youth in underserved communities. In three middle-school classrooms, six educators used "iRemix" most to interact with individual students, especially as a window into their work. Although many roles were documented, few were played regularly, raising questions about design and intentionality. To address participation inequities, our results suggest that the OLSR and related data can be used to support productive practice improvement conversations among educators and to inform the design of online social learning networks.


Nacu, D.C., Martin, C.K., Pinkard, N. & Gray, T. (2016). Analyzing Educators' Online Interactions: A Framework of Online Learning Support Roles. Learning, Media and Technology, 41(2), 283-305. Retrieved September 18, 2020 from .

This record was imported from ERIC on January 10, 2019. [Original Record]

ERIC is sponsored by the Institute of Education Sciences (IES) of the U.S. Department of Education.

Copyright for this record is held by the content creator. For more details see ERIC's copyright policy.