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Designing for Heterogeneous Groups of End-Users Towards a Nascent Design Theory
PROCEEDINGS

, , University West, Sweden

E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education, in New Orleans, LA, USA ISBN 978-1-939797-12-4 Publisher: Association for the Advancement of Computing in Education (AACE), San Diego, CA

Abstract

Poverty, war, conflicts, and other forces of global turmoil are constantly challenging how developed nations design their processes for immigration in general, and civic orientation in particular. This paper focuses on an exploratory study of the challenges coupled with the digitalization of civic orientation in a region of West Sweden – and concludes with a set of five tentative design guidelines for how to design for heterogeneous groups of end-users.

Citation

Haj-Bolouri, A. & Svensson, L. (2014). Designing for Heterogeneous Groups of End-Users Towards a Nascent Design Theory. In T. Bastiaens (Ed.), Proceedings of World Conference on E-Learning (pp. 765-776). New Orleans, LA, USA: Association for the Advancement of Computing in Education (AACE). Retrieved September 22, 2019 from .

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