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Kurz, T., Llama, G., Savenye, W. & Li, J. (2003). The Beginnings of a Case: The Best Practices Project. In A. Rossett (Ed.), Proceedings of E-Learn 2003--World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education (pp. 93-96). Phoenix, Arizona, USA: Association for the Advancement of Computing in Education (AACE).