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Analyzing Audiences for Software Manuals: A Survey of Instructional Needs for "Real World Tasks."
ARTICLE

Technical Communication Quarterly Volume 1, Number 1, ISSN 0888-4323

Abstract

Surveys 25 people who use databases at work to discover the ways in which social and organizational factors affect users' tasks and their acquisition of knowledge and skills. Finds that learning to use databases for complex tasks in work entails more than simply learning concepts and procedures for executing program functions. (PRA)

Citation

Mirel, B. (1992). Analyzing Audiences for Software Manuals: A Survey of Instructional Needs for "Real World Tasks.". Technical Communication Quarterly, 1(1), 13-38. Retrieved September 27, 2020 from .

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