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The Electronic Reference Desk: Reference Service in an Electronic World
ARTICLE

Library Administration & Management Volume 6, Number 2, ISSN 0888-4463

Abstract

Describes changes in reference services in academic libraries prompted by new electronic formats and services. Four main areas are discussed: (1) changes in the philosophy of reference services and the types of reference services offered; (2) accessing reference services, including greater direct access by patrons; (3) physical configurations of reference areas; and (4) management issues. (six references) (LRW)

Citation

Cargill, J. (1992). The Electronic Reference Desk: Reference Service in an Electronic World. Library Administration & Management, 6(2), 82-85. Retrieved December 8, 2022 from .

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Keywords