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The effectiveness of e-learning in a multicultural environment

, Capella University, United States

Capella University . Awarded


The purpose of this quantitative research study was to explore and determine the effectiveness of Western-designed e-learning when deployed to both Eastern and Western cultures. This study examined a multinational company deploying e-learning across its global locations. Specifically, results compared the effectiveness of an e-learning course with participants in China and the United States. This research was a correlational quantitative study, based upon the cross-cultural dimensions in education called the simplified multiple cultural model (SMCM) questionnaire. This present sample consisted of functionally equivalent participants who worked in China and those who worked in the United States. To test the first hypothesis, the participants were asked to rate the outcomes of the e-learning, defined as the degree to which the e-learning fulfilled their learning expectations and the degree to which it was applied to their job. The data from this study illustrated both groups found that the outcome of the e-learning was moderate. To test the second hypothesis, the participants were asked to select one of two possible responses to indicate their preference for a characteristic or feature of the e-learning course from one polar extreme or the other on each continuum. The data from this study illustrated a sharp difference in learning preferences. Both groups rated the learning outcomes very similarly, both in terms of the average rating and in terms of the distribution of the ratings. The sharp difference in learning preferences illustrated the China group had a significantly stronger preference for the constructivist–cognitive paradigm, and the U.S. group had a stronger preference for the instructivist–objectivist paradigm.


Gamble, A.L. The effectiveness of e-learning in a multicultural environment. Ph.D. thesis, Capella University. Retrieved June 16, 2019 from .

This record was imported from ProQuest on October 23, 2013. [Original Record]

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