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The effect of a new version of software on its use: A case study of a course management system
DISSERTATION

, Nova Southeastern University, United States

Nova Southeastern University . Awarded

Abstract

Course Management Systems (CMS) are used to support the growing trend of colleges and universities to offer classes at a distance, and to use technology to provide resources and communication with and for students in traditional classroom settings. Actual use and success of these systems has been mixed in practice, however, for reasons which are not entirely clear.

The theory of Diffusion of Innovations (DOI) described and codified by Everett M. Rogers in 1962 is used to describe how innovations are selected, adopted, and brought to bear on the needs of people with jobs to do. Gary C. Moore and Izak Benbasat extended this theory with constructs specific to Information Technology (IT).

This study applies the Moore and Benbasat constructs to the area of CMS, in a situation where software is being upgraded through the installation of a newer version. We investigate how the Moore & Benbasat constructs describe the impacts on the diffusion of the CMS in a specific case study.

Citation

Beckett, J.A. The effect of a new version of software on its use: A case study of a course management system. Ph.D. thesis, Nova Southeastern University. Retrieved June 16, 2019 from .

This record was imported from ProQuest on October 23, 2013. [Original Record]

Citation reproduced with permission of ProQuest LLC.

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