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Tseng, H., Wang, C.C. & Ku, H.Y. (2004). The Instructor's and Students' Perceptions of Interaction in the Web-Based Environment. In J. Nall & R. Robson (Eds.), Proceedings of E-Learn 2004--World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education (pp. 2186-2191). Washington, DC, USA: Association for the Advancement of Computing in Education (AACE).