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Dempsey, J., Blaylock, H. & Johnson, B. (2004). Familiarity and Pedagogical Agents. In J. Nall & R. Robson (Eds.), Proceedings of E-Learn 2004--World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education (pp. 1164-1170). Washington, DC, USA: Association for the Advancement of Computing in Education (AACE).