Needs Assessment of Volunteers in a Non-Profit Organization in Taiwan
College Student Journal Volume 43, Number 1, ISSN 0146-3934
The idea of helping people by the medium of telephone was inspired by Rev. Alan Walker, Superintendent of the Central Methodist Mission in Sydney since 1958. Having made several radio and TV appearances, Rev. Walker found himself being called by people facing difficulties and personal crises. He did not have the time or the energy to give them the attention they demanded and deserved. Thus, Rev. Walker conceived of the idea of inviting the lonely and troubled to call a telephone number where selected and trained volunteers could offer a "listening ear" and allow the callers a place to have their voices heard. (Contains 1 table and 1 figure.)
Chen, Y.C. & Lin, C.C. (2009). Needs Assessment of Volunteers in a Non-Profit Organization in Taiwan. College Student Journal, 43(1), 105-113.