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Web 2.0 Tools and Processes in Higher Education: Quality Perspectives


Educational Media International Volume 45, Number 2, ISSN 0952-3987


A major change has occurred in the way Web technology is being used in society. The change is grounded in user empowerment using Web 2.0 tools and processes. Students are already sophisticated users of these tools and processes, but outside of the mainstream instructional practices in higher education. In this reflection, the educational potential of Web 2.0 tools and processes is discussed, followed by three sets of perspectives relating to the potential quality of such practices in higher education course settings. For each perspective an analysis of key factors affecting the perceived value of Web 2.0 tools and processes is given, followed by suggestions for overcoming predictable barriers to uptake in mainstream instructional practice. (Contains 7 notes.) [Abstract is also presented in French, German, and Spanish.]


Collis, B. & Moonen, J. (2008). Web 2.0 Tools and Processes in Higher Education: Quality Perspectives. Educational Media International, 45(2), 93-106. Retrieved August 10, 2020 from .

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