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Students' Positive and Negative Experiences in Hybrid and Online Classes


College Student Journal Volume 41, Number 1, ISSN 0146-3934


As higher education institutions struggle to meet the growing demand for education from non-traditional students, many are turning to hybrid and online courses. These courses, free up classroom space, allow faculty to reach a wider audience using technology; and are therefore cost effective. But, what learning experiences do these courses provide students? Understanding the students' experiences in these courses has implications on the effectiveness of the teaching strategies. This study describes the characteristics of hybrid and online courses, the students' positive and negative experiences in hybrid and online courses, and what can be done to improve hybrid and online courses. Twelve students enrolled in a hybrid course and 41 students in an online course were interviewed for this qualitative study. Additional data was obtained from the class' online discussion forums. Flexibility in the class schedule and the instructor's availability were positive experiences for the hybrid course. Convenience, instructor availability, and online interactions were cited as positives for the online course while the negatives were technology hiccups and a sense of feeling lost in Cyberspace. Training faculty and familiarizing students with online course environments are recommended to improve online and hybrid courses. (Contains 1 table.)


El Mansour, B. & Mupinga, D.M. (2007). Students' Positive and Negative Experiences in Hybrid and Online Classes. College Student Journal, 41(1), 242-248. Retrieved April 15, 2021 from .

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