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One Department’s Approach to Program Assessment PROCEEDINGS

, , , Western Illinois University, United States

Society for Information Technology & Teacher Education International Conference, in San Diego, CA, USA ISBN 978-1-880094-78-5 Publisher: Association for the Advancement of Computing in Education (AACE), Chesapeake, VA


This paper is a report on the findings of one instructional design and technology’s department’s self-evaluation. Deming’s Plan-Do-Study-Act model was used to move the department from an informal use of assessment data to a more formalized process. The study reports a description of the departmental assessments used, how they were coded, analyzed, and used for continuous improvement. Recommendations for other institutions to use when developing a framework for improvement are also stated.


Hemphill, L., Hemphill, H. & McCaw, D. (2010). One Department’s Approach to Program Assessment. In D. Gibson & B. Dodge (Eds.), Proceedings of SITE 2010--Society for Information Technology & Teacher Education International Conference (pp. 76-82). San Diego, CA, USA: Association for the Advancement of Computing in Education (AACE). Retrieved November 17, 2018 from .


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