Emotional Strategies in Mobile Phone Email Communication in Japan: Focusing on Four Kinds of Basic Emotions
Yuuki Kato, Tokyo University of Social Welfare, Japan ; Shogo Kato, Douglass J. Scott, Waseda University, Japan ; Kouki Sato, Nagoya University, Japan
EdMedia + Innovate Learning, in Vienna, Austria ISBN 978-1-880094-65-5 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC
In this paper, the authors investigated what kind of emotional strategies are used when sending mobile phone email in response to four kinds of emotional scenarios (joy, sadness, anger, and guilt). Specifically, the relationships among the emotions which participants experienced, the emotions which the participants wanted to convey to their partners, and the emotions which the participants anticipate the partners will experience was considered in the emotional strategies. From the result, one emotional strategy was seen in situations concerning emotions of joy or guilt, while two or more emotional strategies were seen in the situations related to sadness or anger. That is, when sadness or anger is involved, it is considered that emotional transmissions become more complicated and it may lead to the use of different emotional strategies.
Kato, Y., Kato, S., Scott, D.J. & Sato, K. (2008). Emotional Strategies in Mobile Phone Email Communication in Japan: Focusing on Four Kinds of Basic Emotions. In J. Luca & E. Weippl (Eds.), Proceedings of ED-MEDIA 2008--World Conference on Educational Multimedia, Hypermedia & Telecommunications (pp. 1058-1066). Vienna, Austria: Association for the Advancement of Computing in Education (AACE).
© 2008 Association for the Advancement of Computing in Education (AACE)