Making a Case for Using Electronic Performance Support Systems in Academic Libraries
Paul van Schaik, Philip Barker, Oladeji Famakinwa, University of Teesside, United Kingdom
Journal of Interactive Learning Research Volume 18, Number 3, ISSN 1093-023X Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC
Electronic performance support system (EPSS) technology provides a powerful mechanism for helping end-users operate complex systems. This article describes and discusses some research we have undertaken to explore their potential within academic library systems. Based on a needs analysis, an EPSS for supporting library users was designed and implemented. An evaluation of the system showed that an experimental group of EPSS users was more successful than a control group in performing library tasks, showing that aided task performance was better than unaided. Implications of the results and future work are discussed.
van Schaik, P., Barker, P. & Famakinwa, O. (2007). Making a Case for Using Electronic Performance Support Systems in Academic Libraries. Journal of Interactive Learning Research, 18(3), 411-428. Waynesville, NC: Association for the Advancement of Computing in Education (AACE).
© 2007 Association for the Advancement of Computing in Education (AACE)
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Next Steps in the Support Instructional Assistants for Emporium-Based Math Courses: Using a Wiki as an Electronic Performance Support System
Charles Hodges, Virginia Tech, United States
E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2008 (Nov 17, 2008) pp. 889–894
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