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"What You Do (in teams) Speaks Louder than What You Say": Establishing Rapport in Software Development Projects
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, , University of Houston-Clear Lake, United States

EdMedia + Innovate Learning, in Denver, Colorado, USA ISBN 978-1-880094-45-7 Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC

Abstract

It is ironic that often the biggest problems computer information system students encounter in graduate school is not with their software development projects. This paper addresses one of the biggest problems that computer information system students encounter…how to work with other members of a group on a project. Research was conducted over eighteen months with two instructors, one from the computer information system department, and one from the instructional technology department of a public university located in the southwestern United States. This is an ethnographic research project, with qualitative methodology. The authors chronicled the events of each team and analyzed the events and results of each group studied throughout that period. The results of the study can contribute to further research on how collaborative teamwork can facilitate better understanding and comprehension of the requirements for graduates of computer information systems graduate programs.

Citation

Giarratano, J. & GannonCook, R. (2002). "What You Do (in teams) Speaks Louder than What You Say": Establishing Rapport in Software Development Projects. In P. Barker & S. Rebelsky (Eds.), Proceedings of ED-MEDIA 2002--World Conference on Educational Multimedia, Hypermedia & Telecommunications (pp. 570-572). Denver, Colorado, USA: Association for the Advancement of Computing in Education (AACE). Retrieved November 15, 2019 from .

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