Table of Contents

Number of articles: 2

1. E-Service Quality Management

   Lorena Batagan, Adrian Pocovnicu & Sergiu Capisizu

   A characteristic of today's society is the increasing use of modern information and communication technologies in all areas. Computer applications, called e-services, are being developed to... More

   pp. 372-381

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2. Collaborative Systems Testing

   Paul Pocatilu & Cristian Ciurea

   Collaborative systems are widely used today in various activity fields. Their complexity is high and the development involves numerous resources and costs. Testing collaborative systems has a very ... More

   pp. 394-405

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