Library Trends
1998 Volume 47, Number 1
Table of Contents
Number of articles: 8
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Remotely Familiar: Using Computerized Monitoring To Study Remote Use
Thomas A. Peters
Reviews the use of computerized monitoring to study the behavior of remote users of online library resources. Highlights include synchronous and asynchronous information transfer; behavioral traits... More
pp. 7-20
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Services to Remote Users: Marketing the Library's Role
Ann Wolpert
Discussion of the impact of distance education on academic libraries focuses on marketing aspects. Topics include the rapid expansion of educational computing; the maturing of higher education; the... More
pp. 21-41
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Remote Library Users: Needs and Expectations
Rosemarie Cooper, Paula R. Dempsey, Vanaja Menon & Christopher Millson-Martula
Discusses remote library users in an academic environment. Highlights include user needs and expectations; user satisfaction; service to remote customers in nonlibrary environments, such as... More
pp. 42-64
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Off-Campus Library Support for Distance Adult Learners
John A. Niemi, Barbara J. Ehrhard & Lynn Neeley
Discusses adult learners and higher education provided in a distance-delivery format; case studies centered on adult learners; library service and support needs; distance adult learners'... More
pp. 65-74
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Web Information Services at the University of South Africa: A Work in Progress
Sandra Hartzer, Brian Paterson, Dorette Snyman, Lisa Thompson, Louise van Heerden, Marza Vorster & Ansie Watkins
Outlines progress initiated by the University of South Africa (Unisa) library to develop online support to distance-education users. Topics include a library skills training program delivered via... More
pp. 91-116
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Service Perspectives for the Digital Library: Remote Reference Services
Bernie Sloan
Explores the role of the librarian and of the service perspective in the digital library environment. The focus of the article is limited to the topic of librarian/user collaboration when the user ... More
pp. 117-43
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Making Choices in the Virtual World: The New Model at United Technologies Information Network
Bradley Gulliford
Describes changes in services of the United Technologies Corporation Information Network from a traditional library system to a virtual system of World Wide Web sites, a document-delivery unit,... More
pp. 158-71
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Online Services to AT&T Employees
Ina A. Brown-Woodson
Discusses the stages of transformation that occurred in AT&T's information services and how end-users participated in the process. Topics include moving from traditional to electronic services;... More
pp. 172-79