Making a Case for Using Electronic Performance Support Systems in Academic Libraries

Paul van Schaik; Philip Barker; Oladeji Famakinwa

Journal of Interactive Learning Research Vol. 18, No. 3 (July 2007) pp. 411–428

Electronic performance support system (EPSS) technology provides a powerful mechanism for helping end-users operate complex systems. This article describes and discusses some research we have undertaken to explore their potential within academic...

Topics: Library, Computers, Training, Software, Evaluation

Building Electronic Performance Support Systems for First-Year University Students

Philip Barker; Paul van Schaik; Oladeji Famakinwa

Innovations in Education and Teaching International Vol. 44, No. 3 (August 2007) pp. 243–255

This paper outlines the principles and theory of performance support (in general) and of electronic performance support (in particular). It explains why the design and creation of electronic performance support systems are so important as a...