Making a Case for Using Electronic Performance Support Systems in Academic Libraries

Paul van Schaik; Philip Barker; Oladeji Famakinwa

Journal of Interactive Learning Research Vol. 18, No. 3 (July 2007) pp. 411–428

Electronic performance support system (EPSS) technology provides a powerful mechanism for helping end-users operate complex systems. This article describes and discusses some research we have undertaken to explore their potential within academic...

Topics: Library, Computers, Training, Software, Evaluation