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Making a Case for Using Electronic Performance Support Systems in Academic Libraries
Article

, , , University of Teesside, United Kingdom

Journal of Interactive Learning Research Volume 18, Number 3, ISSN 1093-023X Publisher: Association for the Advancement of Computing in Education (AACE), Waynesville, NC

Abstract

Electronic performance support system (EPSS) technology provides a powerful mechanism for helping end-users operate complex systems. This article describes and discusses some research we have undertaken to explore their potential within academic library systems. Based on a needs analysis, an EPSS for supporting library users was designed and implemented. An evaluation of the system showed that an experimental group of EPSS users was more successful than a control group in performing library tasks, showing that aided task performance was better than unaided. Implications of the results and future work are discussed.

Citation

van Schaik, P., Barker, P. & Famakinwa, O. (2007). Making a Case for Using Electronic Performance Support Systems in Academic Libraries. Journal of Interactive Learning Research, 18(3), 411-428. Waynesville, NC: Association for the Advancement of Computing in Education (AACE). Retrieved November 11, 2019 from .

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