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Twenty-first century education and training: Implications for quality assurance

Internet and Higher Education Volume 4, Number 3, ISSN 1096-7516 Publisher: Elsevier Ltd


Education in the 21st century presents challenges to quality assurance that were unimaginable just a quarter century ago. E-learning in particular, with its ability to render time and place irrelevant, requires that we abandon traditional measures of “quality” such as “contact hours,” “library holdings,” and “physical attendance” among others in favor of more meaningful measures. Quality assurance and accreditation in the 21st century will require consensus on a set of “universal” attributes or standards of a quality educational experience, a focus on the learner rather than the institution, and a willingness to open the entire process to a much broader group of stakeholders.


Pond, W.K. (2001). Twenty-first century education and training: Implications for quality assurance. Internet and Higher Education, 4(3), 185-192. Elsevier Ltd. Retrieved April 8, 2020 from .

This record was imported from Internet and Higher Education on January 29, 2019. Internet and Higher Education is a publication of Elsevier.

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