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So You Want To Do Virtual Reference?

Public Libraries Volume 2001, Number 1, ISSN 0163-5506


Examines the practical details of setting up live online reference services in libraries. Topics include choosing software; differences between licensed and hosted applications; models used to implement virtual reference services; how libraries are using these services in day to day operations; and marketing strategies. (Author/LRW)


Coffman, S. (2001). So You Want To Do Virtual Reference?. Public Libraries, 2001(1),. Retrieved January 24, 2022 from .

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