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Telecommunications for Personal and Professional Use: A Case Study

American Educational Research Association Annual Meeting,


This case study investigated educators as they learned about, embraced, and attempted to implement information technologies. It describes the systems that foster continuing use and the implementation successes and difficulties. This was accomplished by documenting one group of educators enrolled in an intensive graduate course about educational telecommunication, by monitoring individual and group experiences during the course, and by following these educators as they attempted to integrate their skills and knowledge in their school settings and with colleagues. The participants learned to use the internet to investigate subject specific resources, joined listservs, and used tools such as Gopher, telnet, FTP (File Transfer Protocol), WAIS, Veronica, Mosaic, and CU-SeeMe to enhance their exploration. As instructor, the researcher became a participant observer for both classroom and electronic interactions, and a reflective journal was kept throughout the life of the project. Prior to the beginning of the seminar, participants completed surveys to assess their initial knowledge of telecommunications and to determine their expectations. Participants maintained reflective journals and daily logs as they investigated and explored various telecommunications resources. Formal and informal interviews were conducted individually and in groups, and semi-structured questionnaires were sent to participants several months after the seminar ended. The paper provides insights into the current status of information technologies in a rural region, describes the stories of these individuals, and offers recommendations for increased success in future implementation efforts. (Contains 14 references.) (MAS)


Schrum, L. (1995). Telecommunications for Personal and Professional Use: A Case Study. Presented at American Educational Research Association Annual Meeting 1995. Retrieved November 21, 2019 from .

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