Abstract

Research on help seeking with a computer coach providing on-demand help has not produced fully adequate models of the process from a cognitive perspective. The present study postulates a model of help seeking from a cognitive perspective and tests this model in a learning situation characterized as problem-based and computer-supported. The participants were 18 graduate students from the faculty of Education of a Canadian university. Their participation involved solving a complex problem in statistics, in pairs, with the help of a computer coach, the McGill statistics tutor. Analysis of the performance data was performed using directed probability graphs and the log-linear approach. Results show that the model is reflected in the data. Implications for the design of computer coaches and instructional situations are discussed.

Citation

Mercier, J. & Frederiksen, C. (2008). The structure of the help-seeking process in collaboratively using a computer coach in problem-based learning. Computers & Education, 51(1), 17-33. Elsevier Ltd. Retrieved March 21, 2023 from https://www.learntechlib.org/p/66464/.

Keywords

• College Faculty
• Computer Assisted Instruction
• Cooperation
• Cooperative learning
• Cooperative/collaborative learning
• Data Analysis
• educational technology
• Foreign Countries
• Graduate students
• Help Seeking
• Human–computer interface
• instructional design
• Instructional Effectiveness
• Interactive Learning Environments
• models
• pedagogical issues
• problem based learning
• problem solving
• Schools of Education
• Statistics
• teaching methods