A Quality Scorecard for the Administration of Online Education Programs: A Delphi Study
Journal of Asynchronous Learning Networks Volume 14, Number 4, ISSN 1939-5256
As the demands for public accountability increase for the higher education, institutions are seeking methods for continuous improvement in order to demonstrate quality within programs and processes, including those provided through online education. A six round Delphi study was undertaken with 43 seasoned administrators of online education programs who agreed upon 70 quality indicators that administrators should examine within their programs to evaluate quality. A method for scoring was also developed. The original set of quality indicators from the Institute for Higher Education Policy study, "Quality on the Line: Benchmarks for Success in Internet-Based Distance Education" (2000) were used as a starting point and determined still valid in 2010, with modifications. The study resulted in a quality scorecard for the administration of online education programs. (Contains 4 tables.)
Shelton, K. (2010). A Quality Scorecard for the Administration of Online Education Programs: A Delphi Study. Journal of Asynchronous Learning Networks, 14(4), 36-62.
Cited ByView References & Citations Map
Kaye Shelton, Lamar University, United States; Karen Pedersen, Online Learning Consortium, United States
Global Learn 2015 (April 2015) pp. 280–295
Marija Franetovic & Diane Cairns, Lawrence Technological University, United States
E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education 2014 (Oct 27, 2014) pp. 599–606
These links are based on references which have been extracted automatically and may have some errors. If you see a mistake, please contact email@example.com.