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The Quality Manual (QM), Tool for Developing Quality in e-Learning
PROCEEDINGS

, Lappeenranta University of Technology, Finland ; , University of Kuopio, Finland

E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education, in Quebec City, Canada ISBN 978-1-880094-63-1 Publisher: Association for the Advancement of Computing in Education (AACE), San Diego, CA

Abstract

Abstract: Quality Management in e-Learning project (VOPLA), a joint venture between three Finnish universities (University of Helsinki, University of Kuopio and Lappeenranta University of Technology), offers an open access to the Quality Manual (QM) for developing both quality in e-learning and learning and teaching processes generally. It aims to give a wider perspective on quality management in e-learning by identifying contents and methods for e-learning quality management. The QM facilitates the start-up of quality management systems in an organization, offers phases for planning e-learning and a checklist of quality aspects for teaching and digital materials, helps to describe the role of e-learning support services, gives a quality framework for planning and implementing e-learning in an organizational level, helps the organization to take a broader view on quality management and, finally, gives support in planning the allocation of resources and the development of skills.

Citation

Karjalainen, K. & Rytkönen-Suontausta, T. (2007). The Quality Manual (QM), Tool for Developing Quality in e-Learning. In T. Bastiaens & S. Carliner (Eds.), Proceedings of E-Learn 2007--World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education (pp. 980-984). Quebec City, Canada: Association for the Advancement of Computing in Education (AACE). Retrieved June 25, 2022 from .

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