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Caught in the web of quality
ARTICLE

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International Journal of Educational Development Volume 25, Number 3, ISSN 0738-0593 Publisher: Elsevier Ltd

Abstract

This study investigates the quality assurance of web-supported learning and may be considered a self-evaluation exercise of the e-learning design and production unit at the University of Pretoria, South Africa. While the ‘quality’ discourse and the ‘e-learning’ discourse are topical, there is little evidence of research projects which attempt to diminish the gap between them (Reid, 2003).The theoretical framework on which this study is based is that of an integrated, process-based quality management system, applied to web-supported processes and products. The paper is presented in three parts, namely the methodology of the quality management system, critical success factors for web-supported learning, and a student feedback survey measuring client satisfaction.

Citation

Fresen, J.W. & Boyd, L.G. (2005). Caught in the web of quality. International Journal of Educational Development, 25(3), 317-331. Elsevier Ltd. Retrieved March 28, 2024 from .

This record was imported from International Journal of Educational Development on January 28, 2019. International Journal of Educational Development is a publication of Elsevier.

Full text is availabe on Science Direct: http://dx.doi.org/10.1016/j.ijedudev.2004.12.002

Keywords