Abstract

Describes changes in reference services in academic libraries prompted by new electronic formats and services. Four main areas are discussed: (1) changes in the philosophy of reference services and the types of reference services offered; (2) accessing reference services, including greater direct access by patrons; (3) physical configurations of reference areas; and (4) management issues. (six references) (LRW)

Citation

Cargill, J. (1992). The Electronic Reference Desk: Reference Service in an Electronic World. Library Administration & Management, 6(2), 82-85. Retrieved June 6, 2023 from https://www.learntechlib.org/p/144436/.

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Keywords

• academic libraries
• Access to Information
• change
• Electronic Libraries
• Futures (of Society)
• higher education
• Library Administration
• Library Automation
• Library Facilities
• Library Services
• Reference Services
• System Configurations
• User Needs (Information)
• Users (Information)