The Electronic Reference Desk: Reference Service in an Electronic World
Library Administration & Management Volume 6, Number 2, ISSN 0888-4463
Describes changes in reference services in academic libraries prompted by new electronic formats and services. Four main areas are discussed: (1) changes in the philosophy of reference services and the types of reference services offered; (2) accessing reference services, including greater direct access by patrons; (3) physical configurations of reference areas; and (4) management issues. (six references) (LRW)
Cargill, J. (1992). The Electronic Reference Desk: Reference Service in an Electronic World. Library Administration & Management, 6(2), 82-85. Retrieved June 6, 2023 from https://www.learntechlib.org/p/144436/.
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