User Reactions to Online Catalogs: An Exploratory Study
College and Research Libraries Volume 42, Number 4,
Analyses of the success-failure rates and user reactions using four public access online systems indicate that users overwhelmingly preferred the online to manual systems. Improved subject access emerged as the salient feature requiring improvement. Seven references are included. (Author/RAA)
Moore, C.W. (1981). User Reactions to Online Catalogs: An Exploratory Study. College and Research Libraries, 42(4), 295-302.